How to Rent a SuperRoom

So you have hopefully searched through our list of quality rooms and you like what you see? You think you have found your perfect room…

Well read on! This section has been designed to provide you with all the information you need to rent a room with us and hopefully answer any burning questions you may have. If there are any questions you feel have not been answered in this section then please feel free to email us or submit an enquiry

The Rental Process

How to Register
How to Search
How to Arrange a Viewing
Room & Features
The Application Form & Tenancy Agreement
How much is the Rent & Deposit?
Which bills are included?
Methods of Payment
Completion & Moving In


Is Sharing for you?
What is our Couples Policy?
What is our Smoking Policy?
What is our Cleaning Policy?
Do we provide Broadband and Landlines?

How to Register

To register simply fill out the availability alerts form or call 0208 684 9041 supplying us with your budget, areas you’re interested in and your contact details.
We frequently have new properties coming on so by registering your interest we can send you updates via email and text message on properties which fulfil your search criteria.

How to Search

Decide on a few areas you like, if you are unsure review our area guides
Know your budget. You can search by either weekly or monthly rental budgets

How to Arrange a Viewing

There are 3 simple ways to arrange to view a room:

  • Call 0208 684 9041
  • Arrange Viewings Form
  • Email us

The more information you can provide us with, the better informed our lettings agents can be in deciding which properties to show you;

i.e. your move in date is very important to work out which rooms are available to you at the time of your search.

Viewings can be arranged during the daytime, evenings, weekdays or weekends. We are extremely flexible with viewing times. London life is busy and people simply don’t have a lot of time on their hands these days.
Viewings generally take an hour (depending on how many rooms you wish to see), and we’ll pick you up from a convenient location like a tube. We will always drop you back at a convenient and safe location once you have seen all the rooms you want to see

Room & House Features

All the houses on the website will be fully equipped with everything you need to get on with London living. Houses and rooms come in all shapes and sizes so features in any house or room may vary.

As a guide, houses have the following:


  • Central Heating
  • Communal lounge area
  • Sofa
  • Coffee Table
  • Widescreen TV
  • DVD player
  • Digital TV receiver
  • Fire extinguishers
  • Fire blanket
  • Smoke detectors
  • Ironing board and iron
  • Mop and bucket
  • Washing machine and tumble dryer
  • Ample fridge freezers
  • Pots, pans, plates, mugs, glasses, cutlery, cooking utensils, oven dishes etc
  • Kettle
  • Toaster
  • Microwave
  • Outside space – garden, patio, balcony etc


  • Bed and mattress
  • Wardrobe
  • Bedside cabinet &/or chest of drawers
  • Bedside lamp
  • Book shelves
  • Door lock

The Application Form & Tenancy Agreement

All new or prospective tenants need to fill out an application form:

References – We will require your completed references before check-in, this procedure will take up to 3 working days. Should you require this process to be fast-tracked, a fee of £100 is applicable.

Once you have completed the application form you can either fax it, post it or scan and email the form back to us. Please ensure you have signed the form on the very last page.

Minimum stays, notice period and staying on

Once you have decided on a room the next decision is what will be your minimum stay?

Your minimum stay is the amount of time you wish to stay in the room as a minimum. Should you leave your room within this period you will incur an early leaving penalty. We currently offer two options.

  • You can opt to stay for a minimum of 3 months. Your contract will run for a total of 6 months, but an early leaving penalty will only apply to the first three. If you choose this option then you will pay a slightly higher admin fee. This is simply to cover the cost of re-letting the room in three months time should you decide to leave. Should you wish to stay on in the room after 6 months then you would need to re-new your contract.
  • You can opt to stay for a minimum of 6 months. Your contract will run for a total of 12 months, but an early leaving penalty will only apply to the first six. The admin fee is slightly less as your commitment to the room, as a minimum, is longer! You would also not need to worry about re-contracting for a whole year!

Notice Period

The amount of notice you need to supply us with is one month! All notices must be given in writing via email or letter.

This simply stops any confusion about which date a notice was served and which date the room needs to be vacated by. Once we have received a notice one of our members of staff will contact you to confirm we have firstly received it, and secondly all the information you will require to check-out of your room.

If your contract is due to end and you wish to stay on then you would simply need to re-contract.

If you do wish to re-contract then that’s great, you will not need to choose a minimum stay as this no longer applies, you simply carry on with a one month notice period.

How much is the Rent & Deposit?


Pricing depends on a few factors.

Some rooms have lower prices due to the location in the house, next door to the lounge area for instance.

Equally some rooms may be more expensive due to special features or equipment that have been installed, like an en suite bathroom or flatscreen TV.

As a general guide, rooms are priced accordingly;

  • Single Room – £350+
  • Small Double – £450+
  • Medium Double – £500+
  • Large Double – £550+
  • Double Ensuite – £600+

Deposit -We’ll need 1 month’s rent, plus £100 (which is fully refundable at the end of your contract assuming your room is left in a suitable condition and your rent is up to date). As of the 6th April 2007 all landlords and their agents are required to join a tenancy deposit scheme. Our scheme is The Tenancy Deposit Scheme. For more information go to:

Holding Deposit – To reserve your room, we just need a £100 holding deposit (which will be off-set from the balance when you move in) and the administration fee. You can pay in cash, bank transfer or over the counter at any Barclays Bank branch using your initial and surname as a reference . This holding deposit is non-refundable.

Admin fees – £190 (for a minimum 3-month contract) or £125 (for a minimum 6-month contract), with an additional £25 for couples. Once your minimum term is up, the contract will continue with no re-contracting fee.

Rent – Rents are inclusive of all bills and due on the 1st of each month. If you move in on any other date, the first month is calculated on a pro-rata basis. If you’re a couple sharing there is an additional £50 per month. If you are setting up a standing order please note that they need to be set up on the 26th of the month to ensure that the funds have cleared into our account by the 1st of the following month

Which bills are included?

  • Council tax
  • Water
  • Gas
  • Electricity
  • Communal TV license
  • A very limited number of properties do not include electricity and/or gas. These properties operate on a key meter system which requires top ups

Methods of Payment

Standing Order – Our preferred method of payment. This is an instruction to pay your rent to our account on a certain day of every month. We always suggest the 26th of any month as this gives sufficient time for the rent to clear by the 1st of every month (link to standing order form).

Bank Transfer – You can use your online banking account to pay the rent via internet transfer. Most online banking accounts save details of your transfers. Again we suggest the 26th of any month to give sufficient time for the rent to clear by the 1st of the following month. Please ensure you reference the payment with your name so we can trace the payment.

Credit Cards – Unfortunately we do not accept credit or switch card payments at present.

International Payments – If you are booking a room from abroad and need to send payment before you arrive in the UK, please request our International details: IBAN number & SWIFT code.

Completion & Moving In

Virtual Landlord – As soon as we’ve received your references, holding deposit and administration fee, you’ll be ready to meet your Virtual Landlord to arrange a convenient check-in time. This is when you’ll sign your tenancy agreement, pay the balance and get your keys (which aren’t issued without references).

Check-in – Check-in times run between 9am – 5pm, Monday to Friday. If you want to move in outside these hours, there is a £75 charge.
In order to check-in to your room you will need to pay the balance due for your room (which needs to be paid in full on or before your check-in date).

Your final balance will always be the sum of:
Deposit – equal to one months rent + £50
+ Admin Fee – £190 (3 month contract) or £125 (6 month contract)
+ 1st months rent
Less Holding Deposit – the amount you have already paid to hold the room
= balance due – this is the amount you will need to pay on or before your check-in date

Methods of Payment – You can pay in cash, bank transfer or over the counter at any Barclays Bank branch using your initial and surname as a reference.

Your check-in

  • Will take no longer than an hour.
  • Covers the condition of the room and the items of furniture in the room are recorded and graded.
  • You will sign the contract and receive a copy for your records.
  • Pay the final balance (if you have not already done so).
  • Receive a copy of your keys

Is Sharing for you?

There are many good reasons to live in a shared house:

  • If you are new to an area, then this is a very good way of meeting many new people.
  • Other peoples company is usually welcome at the end of a long day at work.
  • It helps to share the cost of living in a reasonable sized home.
  • It’s a good way of learning about different ways of life and engaging in different social activities

Are you suited to living in a shared home?

While there are many attractions to living in a shared house it doesn’t necessarily suit everybody. It is very important to consider how you get on living with other people, and how they would get on living with you.
Ask yourself:

  • Am I a team player?
  • Am I aware and considerate of the likes and dislikes of other people?
  • Am I able to compromise in sticky situations?
  • Are you able to talk about problems that may arise in the house?
  • It is equally important that your co-habitees can live with you, as it is for you to live with them.

At the end of the day, it is all about being considerate with each other and working as a unit to keep the house functional.

What is our Couples Policy?

We do operate a policy on couples but they are very limited. We currently allow one couple to occupy a room in any one house. These rooms tend to be en suites &/or very large rooms to minimise the impact on the other housemates.
If you are a couple then please make sure you have highlighted this in any communication to us, or ensure you have used the search box correctly on the homepage.

What is our Smoking Policy?

All our houses operate a non-smoking policy. This is firstly to reduce the risk of fire and secondly to ensure a clean living environment for all our tenants to live in.

What is our Cleaning Policy?

The only cleaning policy we have, that applies to every house is to stay clean. It’s the only thing that can really upset people. Mess. So we are very pro-active in ensuring all the houses are kept very clean and tidy.

  • Every house operates different rules and rotas for cleaning.
  • Some houses have a simple clear up and tidy as you go, leave it as you found it approach.
  • Other houses operate a more structured rota system.
  • Some houses opt to pay for a cleaner to come and clean the house.
  • Some houses come with a weekly or fortnightly cleaner included in the rent.

Do we provide Broadband & Landlines?

Unfortunately we don’t get involved with broadband, dial-up and phone lines. However, some of our houses do come with wireless broadband included; one of our representatives will always point this out.
Most households deal with organising the connections and all the payments themselves. Tenants are more than welcome to arrange a shared or personal connection. If you wish to add a personal BT line to your room then please contact us as we would need to OK this with the landlord. 99% of the time this is perfectly fine. The cost of putting the line into the room will need to be met by the tenant(s).

Need help or advice? Call us on 0208 684 9041 or email